Archive for August, 2010

What makes a hotel green?

August 18th, 2010

I find it so frustrating when I am staying in a hotel and the only sign of sustainability is their note on reducing the amount of washing by reusing the towels.  Unfortunately, this kind of singular and obvious thinking with regards sustainability is not unique to the hotel industry.  Many companies are only doing that ‘one very obvious thing’.

The response on Treehugger by Pablo Paster to the question “What makes a hotel green?” last week had me thinking about this topic more. This is what I would like to see one day in a hotel:

1. a welcome note which explains what their carbon footprint is per m2 and per occupant and their target to significantly reduce it. This would include the things they have done so far to decrease the footprint with explanations for each initiative and the impact in overall carbon metrics. For example:

  • Improved Insulation
  • More efficient air conditioning solutions
  • More efficient lighting solutions
  • Water saving features
  • Increased use of recycled content in ceilings, furniture, carpet, etc

The proposed Song Jiang Hotel, China

I think it would be very effective to have hotels name all of their initiatives on paper otherwise they would tend to do only the most visible things even if the impact is small. By writing it on paper it would also reassure cynical clients like me!  A real ‘Just the Facts’ approach that would eventually generate competition within the industry.

2. they should also do some visible but meaningful things as well such as:

  • avoid having the TV on with the welcome screen when the customer enters the room.
  • all electrics and lighting should automatically switch on/off with the room key
  • improve the speed of the hot water kicking in so as to reduce the use of water
  • install more water efficient showers and taps

What are your thoughts on this?

defraEarlier this week, the UK Department for Environment Food and Rural Affairs (Defra to you and me) joined the Department of Energy and Climate Change and the Home Office in publishing real-time energy consumption data online. If you go to this page on their web site   you can see a graph spiking up and down showing energy units used per hour and use over the past 24 hours at its main London headquarters building. It is also clever enough to disclose the energy cost per hour and carbon emissions.

Whether this is simply a gimmick or real progress towards full transparency – I think it is certainly a good start. The government has committed to cutting carbon emissions across all central departments by 10% by next May, so it will be interesting to what Defra does next (and which departments follow suit). It has already promised that as more data is collected, it will publish results for different time periods (use per week, month and year).

So, Defra is definitely making a move in the right direction, but it needs to look at more than just energy consumption. Real carbon transparency will depend on reporting total carbon emissions during the whole life cycle of a building – including the energy used to produce building materials and furniture (and carpet!). Also, it’s not just carbon emissions that have a negative impact on the environment. Hopefully, one day in the not too distant future, government departments will also report on waste production and water usage in a similar way.

In my opinion, the best way for the Government (or any organisation for that matter) to get reliable and validated information on its full environmental impact, including carbon emissions is to use Environmental Product Declarations  and continue to provide just the facts.

Did you catch the latest research on sustainability and business from 02 and The Future Laboratory?  It’s called “Harnessing Change: Preparing for Business in the Next Decade” – you can take a look here.

 The Independent wrote about it over the weekend so I was keen to take a look for myself.  It certainly makes a number of interesting points but, I’m sorry to say, also contains the dreaded ‘fluff’.

According to the findings, almost half of UK businesses plan to invest up to 50 per cent more to make their organisations more sustainable over the next decade.  Fantastic, yes?  Well, it definitely sounds impressive.  But what exactly are they aiming to achieve with this extra investment?  How much more is ‘more sustainable’?  Are we talking a little bit more – or a whole lot more?  It is all too easy for an organisation to make a commitment to be more sustainable, but without quantifying the improvement to be made it is, in my view, an empty promise.  Kind of ironic given that the report author says this is precisely what will come under fire from legislators and consumers in the future!  I want to see facts and figures – a commitment to reducing carbon emissions by X per cent.  Something tangible.

I think the report falls down by not asking respondents more specifically about their sustainability targets over the next ten years.  However, what it does do (and rather well) is set out what it calls a ‘sustainable path to profit’.  This makes a lot of sense to me and resonates with what we as a business are already doing and seeing results from.

1).        Investment in innovation

I couldn’t agree more.  At InterfaceFLOR sustainable innovation has led to our two best-selling products.  These account for 11 per cent and 14 per cent of our European sales respectively.

2).        Driving internal advocacy to think long-term

Absolutely!  The progress we have made to date just wouldn’t have been possible without the right training programmes and the right culture of sustainability.  We have created a culture of contagious optimism, where everyone across all functions of the business contributes to sustainability and achieving our long-term Mission Zero goal.

3).        Investment in new technology

Yes!  New technology is the key to disrupting and entering new markets, creating new business opportunities.  In the case of InterfaceFLOR, technology innovations such as our Cool Green machine  – which enables us to recycle waste from the manufacturing process back in to our products – have helped us improve the sustainability of our products.

4).        Forging stronger ties with local communities

I concur that collaboration with third parties will generate new solutions to sustainability.  But not just with the general public as identified in the report – also with customers, suppliers, entrepreneurs, innovators, universities, etc.  Let’s face it, not all the smartest guys on the planet work for you so it’s important to spread your net.

5).        Lobbying for more rules and guidance from government

In my view, any business genuinely committed to sustainability will be lobbying in the future (hopefully more than the 30 per cent of survey respondents who say they intend to do so!).  Take a look at InterfaceFLOR’s own lobbying efforts here http://tiny.cc/zocx7

With increasing transparency, hiding behind NGOs (which 20 per cent of businesses say they will set up) just won’t be an option.

So, those are my thoughts.  What do you think?  Have you started down the sustainable path to profit – and what has your experience been?

What a remarkable thing is wikileaks! I’m still trying to understand the power of transparency and whistleblowing. What Wikileaks does is taking transparency to the maximum, that’s why is so powerful. Well, it’s involuntary transparency, which makes it even more interesting.

Instead of the typical boring CSR report, 3-times distilled like these new vodkas, by the usual Corporate Affairs directors and the lawyers, can you imagine how great would be to read the drafts with the tracked changes? That would give you much more information on the performance and policy of a company that the final polished report. And what about reading the drafts of the assurance statements? That would be at least more fun than reading the normal ones…

Maybe one day we’re lucky and wikileaks get this stuff from a big company…

www.wikileaks.org